The Harrisville Designs offices are open Monday - Friday, 9 am - 5 pm EST.

 For questions about our products, please send us a message using this form or by phone, 1-800-338-9415. Should you reach our voicemail, we are helping other customers or you have reached us outside of our business hours. Your message will be returned. We are doing our very best to reply as soon as possible, but due to an increased number of inquiries and a limited staff, it may take up to 3 business days to reply, particularly with regards to help with used floor looms or otherwise technical in nature.

If you have already sent us a message through phone or email, please refrain from sending duplicate messages as they greatly impact our ability to reply in a timely manner.